IN THIS ISSUE
A Gift To You: A Complimentary Photo Book

Learn How to Structure Gift Programs To Increase Your Sales

How Pro Photo Books Can Transform Your Business

Promotional Ideas From Other Industries


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QUICK LINKS FOR ONLINE ORDERS

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Dear ,

Have you ever received an unexpected gift from a company you're doing business with?

What was your emotional reaction? Did the perceived value of that gift impress you?

Most important, how did the gift affect your relationship with the company?

Gifts to clients ...or prospective clients...can be a powerful marketing tool! In this newsletter I'd like to go over gifting and the benefits it can bring to your photographic business.
  • My Gift to You: A complimentary photo book (up to a $45 value!)

Plus...

  • Learn about three types of gifts you can give your clients to increase your business.
    • Unconditional gifts
    • Conditional gifts
    • Pre-conditional gifts
  • See how to use our photo books as effective gift items (or for profitable sales.)
  • Learn how other industries are building their businesses with variations of gifting.
I hope you'll find this information useful...and profitable. By all means, take advantage of my free gift offer. It can change your business!


Best regards,
Dale

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A "Conditional" Gift From Us to You

Here's an illustration of a Conditional Gift offer that I hope you'll take me up on!

A Free Photo Book

  •  Get a free pro-quality photo book, printed on Kodak professional photographic paper.
    Front Cover of a Wedding Photo Book
    by Hitz Photography
  • Include your professional or personal pictures on 10 to 28 pages.

  • Design your book online in under 30 minutes, using our beautiful designer templates and ROES software. Or...
  • Drag-and-drop your own layouts into our open ROES templates.
  • Use this book for dozens of applications
    • As a studio sample to show your work and make sales to prospects
    • As a companion book to a wedding, quince, bat/bar-mitzvah or other event
    • For family, pet, maternity or boudoir photography
    • To tell the story of your last vacation, birthday celebration...or other family occasion

To order your free book:

  1. Click here to enter our iPrintsPro.com site on the Photo Books page.
  2. Follow the How To Order directions. (You'll be downloading our ROES software if it isn't already on your computer.)
  3. Design your photo book.
  4. When checking out on the Order Review page please click the Instructions... button and key in "Free Photo Book Gift Offer - Exp. 5/28/12".

Requirements: ("Conditions!")

  1. There is a deadline. Your free order must be placed online using our ROES software between Wednesday, May 23rd and midnight on Monday, May 28th.
    • Orders placed after May 28th...by qualified pros...can receive a 50% discount if being used as a sample book.
      • If placing a "late" order (after May 28th) please key in "Sample book" in Instructions...
  2. Limitations.
    • Postage is not included. Please pay $6.50 S/H if your book is being mailed to you in the U.S. or Canada; $20 overseas. Photo books picked up at our laboratory store will not be charged.
    • Only one free photo book per studio, photographer or family. We reserve the right to exclude respondents who we believe are not qualified.
    • Soft Cover Only - A hard cover is not included in this offer but may be ordered for an additional $12.95.
    • A credit card is required by our ROES on mail-out orders. We will charge your card only for the postage and hard cover (if you order one.)

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The Marketing Logic Behind Successful Gifing Programs

It's very important when you structure a gifting program that you think it through very carefully. You can't run a profitable business by "giving away the store." Neither can we!

So, what criteria should you use in creating your gift offers?
  1. Define who you are willing to give a valuable gift to. Here's our thinking behind this offer:
    • Ricardo Serpa - Wedding
      & Lifestyle Photography
      We emailed this newsletter to pre-qualified professional photographers.
    • Key Assumptions:
      • Smart pros would quickly recognize the profit potential our books offer.
      • A Marketing Reality: Pros can't/don't sell products they can't show.
        • This "free" book provides a sample that will allow pros to market their photography on our photo books.
    • My suggestion: Plan your offers so that you target likely buyers; not the general public.
  2. Your gift must have real value to the person receiving it. How our offer stacks up:
    • Both pros & consumers love our books...once they have seen them.
    • Dollar value of this offer: $40+.
    • Benefits to Pros: 
      • Easy Profits - Our smaller books (14 - 18 pages) cost $25 - $30. Pros are now selling them for over $100 each...with multiple book sales very common!
      • Can Be A Deal Clincher - These pro photo books have a low cost, yet offer a high perceived value. You can use that to your advantage!
        • Example: You're bidding against other photographers on a shoot & DVD job. Throw in a $25 (your cost) photo book as your "gift" and you'll make the sale!
  3. Make your "conditions" reasonable ... but effective.
    • Deadlines - Any decision put off is one that probably will not be made. Placing a deadline will get a response from real prospects.
    • Define what you want the gift's recipient to do - We are requesting that you use (and possibly learn) our ROES ordering system. Then, spend 1/2 hour to create your photo book.
      • The reward has to be commensurate with the effort for the recipient. (We believe it is!)
    • Consider offering a "consolation" gift - Nobody likes visiting a store the day after a sale. A secondary offer for "late" takers can soften some of the sting.
  4. Determine if your expense justifies your expected gain. Our thinking behind a $40+ gift "investment":
    • We know that our photo books must be seen to be appreciated.
    • The biggest obstacle to our selling photo books? Getting photographers to sit down and design their book online (a pretty easy process once they try it.)
    • Expectations: Sample books from this offer will generate future sales for  photographers and our lab.
    • My Advice to You - Structure your offerings with a reasonable likelihood of a return on your "gift" investment.

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Unconditional Gifts

Unconditional gifting programs depend upon a reciprocity reaction by prospects. The assumption is that people taking the free gift will reciprocate by spending additional dollars.

Unconditional gift programs are most often used by charities.
  • A token gift of a penny, personalized address labels or a calendar is sent to potential donors.
  • The purpose is to elicit a response based upon a normal human reaction to "give back" in exchange for a gift.
The most common use by photo studios is a "free" portrait session offer...usually including a small package of prints. The idea is for the photographer to establish a rapport with the subjects and upsell to more prints.

In recent years this approach is becoming less successful. Too many people take the free offer and buy nothing more.

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Pre-Conditional Gifts

Providing a gift to proven buyers can lead to more sales.

On a recent vacation in Orlando I saw two excellent examples of pre-conditional gifting. 
  • Two bottles of water and
    a granola bar.
    When my family checked into our Marriott Courtyard a silver gift bag was given to us by the desk clerk.
    • Why? We were Silver Members (i.e. Marriott's frequent travellers club.)
    • Effective: Very. Had the contents been in the room they would have been taken for granted. As a gift they had an emotional effect, reinforcing our relationship with Marriott.
    • Cost/value: About $3 to the hotel. Valuable to us? Yes! Water costs $2.50 per bottle at Disney World.
      • Lesson: A gift doesn't have to be expensive to be effective!
  • We stopped for dinner at a Carrabba's Italian Grill. At the end of dinner our waitress gave us this $10 Discount gift in honor of Mother's Day.
    • The waitress had qualified us as likely repeat customers.
    • Corporate Objective: Though we were in a tourist area and not likely to return, Carrabbas' management wanted to influence us to visit one of their restaurants near our home.
    • Deadline?: Within 3 weeks.
    • Effective?: Yes.
Pre-Conditional Gifting Programs For Photographers
  • Family Photographers -
    • Create a yearly, discounted package for "growing family" portraits.
      • Offer free "gift" photos if people book a shoot.
      • Consider offering a "free" or discounted photo book if orders exceed a pre-defined dollar amount.
      • Give increasing discounts if people up-size their orders.
      • Provide low-res photos for Facebook as a gift item.
  • Maternity -
    • Do a discounted follow-up series of photographs after the baby is born.
    • Include one of our photo books, with a sampling of your best shots, in your package as your personal baby gift.
    • Give a gift certificate for a "free" portrait of the baby & family on his/her first birthday.
  • Wedding/Event Photographers.
    • Ron Glazer - Event &
      Corporate Photography
      If doing only a shoot & burn (you shoot and provide a DVD of the images) surprise your clients by giving them a photo book as a "Thank You" gift when you present them with the DVD.
      Ron Surprised His Clients With
      This Gift Book - Front Cover
      He Used Our Drag-and-Drop Design Templates
      • Cost? About $30 plus 1/2 hour's time.
      • Your request of the clients?
        • That they show the book to all their friends, letting them know about your great work.
          • Be sure to adhere a label to the back of the book with your contact information!
        • Ask them to tell you about upcoming events their friends and relatives are planning, permitting you to use their names as references.
      • Your return? Valuable referrals and a possible upsell to an album or enlargements.
  • Corporate, Fashion & Architectural Photographers
    • Send a photo book of your pictures as a gift to the CEO of the company or the decision-maker who hires you.
      •  Mail the book after the DVD they ordered. You may want to gift wrap the book to increase the "Wow" factor.
      • Be sure to include a personal note or card thanking the exec for using your services.
    • Benefit - You'll significantly increase your chances of getting their next assignment!

I assume you have a lot of ideas of your own. Just follow the guidelines in our Marketing Logic and you'll do just fine!

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My guess is that this isn't the type of newsletter you'd expect from most pro labs.

Maybe that's because we're not a mega-lab. We're family run and entrepreneurial...just like you.

We offer quality that is as good or better than factory labs. But, we also relate to small business people on a personal level.

We'll treat each of your photographs as we would our own.

Most important, we understand that you need to make a profit.


Please email your comments and suggestions to me at info@dalelabs.com. I'll send you a personal reply.


I hope you'll let us assist you in reaching all your professional goals.


When you succeed ... we succeed!



Best wishes,

Dale
Dale Farkas
President, iPrintsPro.com
(Online service of Dale Laboratories)

Questions? Call (800) 327-1776. We're here to help!
 
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P.S. Many of our photographers have found our Monitor Calibration tool to be very useful. Please click here for a download. Call us to receive a complimentary match print.

Liking us on Facebook is a great way to take advantage of non-published sales and to learn about new products.


  
 

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