KRM News
Partnering. Connecting. Listening.

August 3, 2010
 QUICK LINKS
KRM website
Join our mailing list
KRM News archives
Will we see you in L.A.?

Visit KRM at this year's ASAE Annual Meeting and Expo. Stop by  booth #657 to visit with the KRMites.

And, meet Sheri Jacobs, author of  "199 Ideas: Membership Recruitment and Retention."

Also, don't forget to register for Sheri's event with KRM on Sept. 15th

"How to Move People to Action: 29 Marketing Tips You Can Use Immediately."

#29Tips on Twitter

What’s up next?

Tons of tools and resources to help you plan for 2011


WMM Case Study

Working Mother Media (WMM) recently returned to KRM after doing only one event with a different web conferencing vendor. (The decision to leave KRM was made as part of their acquisition – to use the corporate-approved vendor.) The cost-savings they were counting on turned out to be a high price paid in poor quality, dissatisfied customers and lost revenue.

 

KRM processes 51 percent of total registrations for WMM online programs within four days of each live event. WMM realized they need to partner with KRM in order to deliver the highest level of customer service and quality their audience and speakers expect … and they can bet their reputation on. In their words: They have never been happier to be back working with KRM as a partner.
KRM Information Services

info@krm.com
800.816.2640



Helping you get more registrants and make more money

A message from KRM President and CEO, Rick Olson

Quality, Consistency and Customer Service

Since 1994, many clients, like you, have chosen KRM as a preferred webinar partner (or have returned to KRM) because of bad experiences with a different vendor.

You’ve told us your not-so-great event experiences with …

  • terrible audio quality
  • unreliable web conferencing software
  • event reconciliations and payments taking more than a month
  • no personal support
  • lack of secure payment processing
  • non-responsiveness
  • and hidden, or  “surprise,” costs with your final billing.

At KRM, it’s not about the technology. It’s about our people taking care of your registrants, your speakers and you! And, we’re honored you’ve chosen KRM as your partner for producing quality online events.

As your partner, we strive to provide you with a worry-free, consistently excellent experience with quality and service your registrants and speakers expect and you can bet your reputation on.

It’s the KRM difference.
Read the information in the left column about Working Mother Media’s recent experience with another vendor. It’s a common story.

We appreciate being your partner and look forward to helping you create more successful events, repeat registrants – and more money.

Warm regards,
Rick
Services Showcase: Re-purpose your annual meeting content
You’ve spent months preparing for your annual meeting and it was a huge success.
 
Now how can you get more mileage out of your meeting?

Re-purpose content. Increase ROI. Reach more members.
 
5 ways to get more out of your annual meeting
1. Record key sessions and/or speakers by using an on-site AV crew (We can even help you find a good one if you need.). Offer the recordings as online events (and have someone push slides or email the slides) to your members who couldn’t attend. You can also choose to have your speaker(s) provide live Q&A during your online event.

2. Record key sessions or keynote speakers and offer them as asynchronous (on-demand) online events via your website or other portal. This way your members can view the sessions when and where they want — and have time to do so — if they can’t travel to your annual conference.

3. Ask speakers to redo their annual conference session as a live webinar or streaming event with live Q&A.

4. Take recorded snippets from your annual conference sessions and put them on your website, Facebook, Twitter, newsletter, blast emails, etc. to promote additional upcoming events and/or recordings.

5. Simulcast your keynote speaker or your most popular session(s).
 
How can KRM help you?
1.    Facilitate playback of recordings in your live webinar
2.    Sell your recordings
3.    Create new recordings with popular speakers
4.    Simulcast sessions to a live virtual audience
 
Call your KRM Account Manager, Ann, Chris, Wayne or Janette today at 800.816.2640 to discuss how KRM can help you get more mileage out of your annual meeting.

“As one who participates in these combination face-to-face and online programs, this seems to be a very good way to capture and reuse professional presentations that occur in meetings. Every organization needs to expand its reach and its revenue. Repurposing programs like these can be very useful to maximize the return on resources invested.”
James E. Lukaszewski, ABC, APR, Fellow PRSA
The Lukaszewski Group Inc.
Chairman and President

www.krm.com