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What's up next?
How are streaming events better?
Today's FAQ
Thank you ...
Eileen Joschko,
Manager, Professional Development at the American Dietetic Association
"I am happy to recommend KRM. They are fabulous to work with and offer a variety of services that are flexible and meet your needs at whatever level you want. I've worked with this company for over 6 years. I was not part of the process
of selecting them, but I was involved in having to re-review our vendors and KRM definitely came out on top in service, quality, and cost effectiveness for the services we need them to provide. They can tailor their services to your needs and do all they can to insure quality programs for you."
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Are you interested in getting more information about a specific service?
Email all feedback to awerner@krm.com.
Call 800.816.2640 ext. 429
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Want to offer ready-made webinars with KRM Virtual Podium®?
3 Easy Ways to Become a Marketing Partner
2. Call KRM at 800.816.2640
3. Fill out this form online.
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Living Up to Your Registration Potential
A message from KRM's President and CEO , Rick Olson
We've heard it said many times: "Content is king." And, in today's economic climate it's as true as ever. Not only do your members expect education and training to be filled with substantial and valuable information, but they also expect to get it quickly, efficiently and economically ... with no time to waste.
Time is money. Costly mistakes to avoid.
In the Nov. 3 newsletter, I talked about making it easy for your audience to register. That's important. During your registration process, it's important to collect vital information without making it too difficult or too time consuming for your members - and ultimately costing you registrations.
Your registration process is a great opportunity for you to gather key pieces of information, communicate with your registrants, collect critical marketing data and get feedback to make your events more successful in 2010 and beyond.
It's important not to collect unnecessary data that you don't need or won't use. For example, do you communicate with your members via fax? If not, there is no need to collect a fax number during registration.
If you haven't taken a look at what you're collecting and what you're actually using lately, it's probably a good idea to skinny down, change questions and start using the data you have.
Protecting you from "sales prevention."
A one-size fits all registration process is not ideal, nor accommodating to you or your members. This is why the KRM registration system is flexible and customizable to support your needs and to fit the needs of your members - making it quick and easy for them and rewarding for you with increased registrations and non-dues revenue.
Lucky for you, KRM can help you by collecting information customized to your needs - demographic information (for example, member number), marketing information such as, "How did you hear about this event?" and personal contact information like email address.
We can also help you brainstorm ideas on how to get the most out of your registration process - review the questions you're asking and help refine your event details, promotions, etc. Call your KRM Account Manager today at 800.816.2640.
Exclusive peek at 2010.
Check out our new online registration form. Can you see that it's simpler -- with more white space, and will be a lot faster for your audience to complete? Call us today to get on the schedule for updating your registration and recording order forms. Find out more by reading the Services Showcase (below).
Kind regards,
Rick |
Services Showcase: NEW look for online registration forms
With reduced staff and more responsibilities, your registrants value their time more than ever. It's vital that your registration form is straightforward, as well as fast and easy to complete. You've asked for a change and we're taking your advice. We've reviewed a wealth of data on registration forms and processes, as well as reviewed feedback from you and your registrants. In response, you now have the choice to update to a new and improved registration form template. There's more white space, it's more intuitive and it's much faster to complete. And, we all know what that can mean for your bottom line. Check out the new registration form to see a sample of our most basic format and customized format. Please select pay later. Do not enter your credit card information.
Contact your Account Manager, Ann, Chris, Janette or Wayne today at 800.816.2640 to be the first on our list for updating your registration pages. First come, first served so call soon.
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KRMite Spotlight ... on Holly Noe
Meet ... Holly
Fun Quick Facts
Team Role: Fulfillment Process Lead
Years with KRM team: 6.5
Hobbies/Interests: Reading, crafting, sewing, enjoying holiday festivities and spending time with my family
Phone: 800.816.2640 ext. 409
Email: hnoe@krm.com
Favorite Quote: "Always look for new ways to achieve. Complacency is your worst enemy."
Finding new ways to help you
I have been with KRM for almost 7 years as a Fulfillment Process Lead - sending your materials, certificates and blast emails, as well as your CD recordings.
My role is always changing, which means I'm constantly learning new ways to help you, our clients. What I love the most about my position is discovering new ways to do things ... especially when it works! And, when it does, you'll hear a loud and appreciative "Good Deal!"
My greatest and worst gift
Whether it's proofing your materials or recordings or noticing a bad edit in the latest movie, I'm one of the first to point out inconsistencies or find last-minute "discrepancies." This is a trait highly valued at KRM, but not as much at home where my husband reminds me it's not always the best time to notice inconsistencies.
When I'm not proofing the world with a keen eye, I enjoy spending time with my well-loved family- Chad, my husband of 12 years, and our sons, 7-year-old Blake (Honey bear) and 2-year-old Wade (Sunshine). As a busy mom of two active boys, when I actually find the spare time, I enjoy watching the boys' sporting events and reading a good book.
I also enjoy watching the leaves change in the fall, especially on long drives in the Wisconsin countryside. And, my favorite time of the year is the fast-paced holiday season, from Halloween to Thanksgiving, and then on to Christmas with the assortment of lights and lawn decorations throughout the city. | |
