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What's up next month?
We answer the question: What is PCI and SAS70 - and why should I care?
Today's FAQ
How do I increase registrations to my webinars? Find out now
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| Look for our next issue to hit your inbox on Tues., June 16, 2009.
**Contact Ann at 800.816.2640 or awerner@krm.com if you do not wish to receive KRM's bi-monthly eNewsletter. We'll gladly take you off our eNewsletter mailing list. |
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Building Partnerships
A message from KRM's President and CEO, Rick Olson
A secret about KRM ...
Did you know that KRM has been simulcasting from face-to-face events since 1994?
Although this concept may seem relatively new due to its recent increased popularity, KRM has been broadcasting from face-to-face events for 15 years!
Why organizations choose simulcasting?
Over the years we've worked with clients to broadcast face-to-face conferences to remote audiences for many reasons, including:
- Reaching members who are not able to travel to face-to-face meetings or conferences due to budget cuts, staff reductions, etc.
- Increasing ROI (and non-dues revenue opportunity) by offering both a face-to-face and web conferencing option for conferences, summits, symposiums, executive meetings, etc.
- Recording face-to-face events to create saleable recordings, provide training or leverage for subsequent virtual events.
- Maximizing conference revenue by selling virtual access to sold-out sessions of your live events. Think: hot topics and hot speakers.
Many other web conferencing providers will offer you "their version" of an event simulcast without giving you the benefit of consulting with you to determine your specific needs - both financial and in terms of adding value for your members.
We're happy to share our 15 years of experience with you. Contact us to find out which services, technology and event formats may best meet your needs and your audiences' expectations.
With KRM's experienced professionals, flexible services, self-help tools and many choices, you control what your events look like and what your audience experiences.
Best Wishes,
Rick |
Services Showcase: Registration & Support Services
What type of registration & support services do you need to make your job easier and your events successful?
KRM offers a wide range of registration & support services that include processing registrations and collecting payments -- all with a sophisticated, secure e-commerce system.
What can Registration & Support Services do for you?
- Process discounts
- Take registrations for a series of events
- Collect registrant data from your co-sponsors
- Gather valuable information to help your future promotional efforts
- Ask your registrants questions like: "How did you hear about this event?" (KRM collects the data and reports it back to you.)
- Benefit from a Customer Service Department that treats your audience as if they were our own customers.
- Much more!
Case Study: Solutions to support your needs
Recently, a long-term KRM client switched to online-only registration and support services (from full registration services). Like many of you in this tough economic climate, this client was responding to a need to reduce costs ... as well as have more online services for their members.
After one event with online-only registration and support, the client contacted KRM to inquire about moving back to full call center and online registration and support because the client didn't have the internal resources to deal with the volume of registrant question and unusual request calls that came in.
Call your KRM Account Manager today - Ann, Chris, Janette or Wayne at 800.816.2640 - to see how KRM's Registration & Support Services can help make your job easier and your events even more successful!
Services Showcase: KRM is your partner for affordable & reliable web conferencing solutions
Teleseminars & audio conferencing
Web conferencing
Streaming webcasts
Video conferencing
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KRMite Spotlight ... on Christopher Dean
Fun Quick Facts
Name & Team Role: Christopher Dean, Account Manager
Years with our team: 7
Hobbies/Interests: Mountain biking, kayaking, fishing, snowshoeing (the other 9 months of the year), writing, indulging my "inner geek" with new technology and being a dad.
Phone: 800.816.2640 ext. 224
Email: cdean@krm.com
Meet Chris ...
One of the things I enjoy most about being an Account Manager at KRM is the opportunity to work with a diverse, creative and very talented group of clients who've discovered just how effective virtual events are. My background and life experience has given me a real passion for learning and I really enjoy being a part of the team which helps them develop innovative virtual event programming.
During my time at KRM, I've been fortunate enough to be a part of some truly unique, timely and exciting events. Here's a few of the fun/interesting things I've learned over the past 7 years:
1. Lightning storms, rolling blackouts, fire drills and "Pet Cats Gone Wild" pale in comparison to the disruptive power of the presenter who falls asleep and begins snoring during their co-presenter's portion of the program.
2. "What time is it where I am?" and "I know I'm in New York, but can't I just attend this webinar in the Pacific Time zone?" are actual registrant questions.
3. And finally, I've learned that it's possible to conduct a highly successful, well-received webinar with less than 48 hours advance notice. Yes, it's a wild ride and you're going to need a hot topic as well as a bit of moxie, but there are significant rewards if you can win the race and be "first to market" with timely, accurate information.
I'll bet you've discovered some interesting things, too. I look forward to learning from you as we work together to develop your events! | |
