KRM News
Partnering. Connecting. Listening.

October 5, 2010
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New Webinar featuring Sarah Sladek

"19 ways to create a must-have membership by 2011: Walk away with a sure-fire strategy to recruit, retain and be relevant to Generations X, Y and Z"

New event featuring Sarah Sladek

Free Registration

Oct. 13th at 2 p.m. ET

   #members2011
on Twitter


New! FAQs.

Working with KRM

Have you been thinking about ways to make your webinars more interactive? Have any of your speakers asked about incorporating video into your events?
 
Now is a great time to add video to your virtual events and KRM can help!

We appreciate your referrals!

Many of our terrific clients have come to us via personal referrals – from professionals and leaders like you -- and we are grateful. That's why we’re offering a new, KRM Exclusive gift as a way to show our appreciation.

Contact your KRM Account Manager, Ann, Chris, or Wayne at 800.816.2640 and share the name and contact information of one of your peers who, like you, would appreciate KRM’s quality services, and we’ll send you a copy of “Stop Speaking for Free!” written by Lee B. Salz with Jenny L. Hamby – a book every meeting and events professional should own.  

Referrals to business associates, friends, or relatives are the highest compliments we receive from our clients. We appreciate your referrals.

Thank you!


Planning for Success 

A message from President and CEO, Rick Olson

Planning for Success
It’s the time of year when many of you are planning for 2011. In a recent newsletter we shared many valuable resources with you, and we hope you found them helpful.
 
We’re also happy to have a review and strategy call with you as you prepare your budgets. We’ll review your history in 2010 and discuss options for making your events even more successful in the coming year.
 
Now, I’d like to share a quick word about KRM’s plans for 2011.
 
Great news! We are not planning to change rates for audio and audio+web event production fees or per site fees in 2011. Many of our optional services will also remain the same rate in 2011. We are happy to pass along these continued savings to you as we improve services and processes at KRM.
 
Schedule your Review and Planning Call
Please contact your account manager, Amy, Ann, Chris or Wayne, at 800.816.2640 today to get started!
"Dear KRMite ... How do I know my registrant money and data is secure with KRM?"

I’m concerned!
If I have KRM handle registrations and collect payments from my registrants, how do I know their data and money is secure?
 
Dear Concerned:
You know that your registrant data and money is secure with us because KRM is PCI and SAS70 Type II compliant.
 
What does this mean?
 
1. SAS 70 deals with highly sensitive, confidential information that details our internal processes. SAS 70 was developed by the American Institute of Certified Public Accountants (AICPA). The acronym SAS stands for Statement on Auditing Standards. SAS No. 70, Service Organizations (often referred to as SAS 70) contains the rules for conducting an audit of a service organization's internal controls and issuing a Service Auditor's Report.

A. Audit firm = RSM McGladrey
B. Period the audit covers = July 1, 2009 through June 30, 2010
C. Scope = SAS 70 Type II. The scope of the audit is focused on the controls specific to registration/product orders and payment processing services that are relevant to client user organizations of KRM Information Services, Inc. (KRM). The controls described are specific to those activities that are the responsibility of KRM and also reference those that are the responsibility of client user organizations.

2. PCI - Payment Card Industry Data Security Standard is a set of requirements designed to ensure all companies that process, store or transmit credit card information maintain a secure environment.



KRMite P.O.V. 
 
KRM Moderators
by Jeff Kobinsky, KRM Facilities Manager

Tic tock, tic tock – Count down 26 minutes to your event start time…

You have been planning your event with the KRM team and today’s the big day! The timer outside the KRM studio counts down until start time and your KRM Moderator is busy preparing.

Full Article and Pictures
 

What’s up next?

Why do you need a media production engineer?

www.krm.com