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What's up next?
What's the value of exceptional customer service and in-house technical support?
Today's FAQ
What day of the week works best for your audio, web or streaming event?
The answer is whatever day of the week is best for your audience and your speakers' availability.
Data at KRM gathered over the past two years and more than 1,300 events shows that any day of the week can have great results.
In fact, our data shows that the average number of connections varies only slightly based on the day of the week - with Monday having the highest overall average connects. The variance by day is less than 16 connections.
For example, if your target audience is bank tellers, then a Friday event isn't best because that's a very busy time for tellers. Fridays often work great for attorneys because they aren't usually in court on Fridays.
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Comfort & Quality
"Having a KRM engineer on our teleseminars provides a level of comfort and insurance that high quality audio is set and will be maintained throughout the program. We feel this is a very important facet of the great service provided by KRM. We have many members who register and attend on a regular basis and I think that speaks for the quality of our programs. Speakers can have the best content, but if they're hard to hear or there are technical glitches or interruptions, that's what people will remember."
Eileen Joschko, American Dietetic Association and valued KRM client for 7 years
Would you like to provide feedback about KRM News?
Are you interested in getting more information about a specific service?
Email all feedback to awerner@krm.com.
Call 800.816.2640 ext. 429 | |
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Exciting Changes on the Horizon: 2010
A message from KRM's President and CEO, Rick Olson 
The process of building audio, web and streaming events is more demanding than ever before. In today's fast-paced world, you are increasingly tasked with getting hot topics and need-to-know information to your audience as quickly as possible. With fewer staff, reduced resources and limited budgets, you are probably looking for a little help, and some relief!
Help is on the way ...
We heard you and understand you need more than just professional services, support and resources from a reliable web conferencing partner. This is why we're currently working on a new time-saving tool -- designed to minimize data entry on your part and preserve information you've previously submitted.
It will make building your events easier and less time consuming and will include the following features and benefits ... just to name a few.
- Timeline with information about what you need to do for your live event and when you need to do it
- Reminders of tasks and deadlines - visible on the extranet and via optional email reminders
- Places for you to submit your specific event information online (no more CREI forms)
- Sample documents and other resources to answer your questions about how to do specific tasks - like a help center
- Upload and store materials, event details, speaker information, etc. in one convenient place
- Access 24 hours a day/7 days a week
- And much more!
These new event management features and functionality will be part of your KRM extranet in 2010 and will be easy to use with intuitive and clear steps.
If you have any feedback or suggestions on tools we can provide to make building your events easier or to strengthen our partnership, please let us know.
Warm regards,
Rick |
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Services Showcase: Professional Audio and Visual Engineers
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Have you ever been distracted by one of your speakers talking too quietly during an event when another speaker spoke very loudly?
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Do you need to record one of your events instead of holding it live?
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Do you want to feel confident that everything that can possibly be done to ensure the audio quality of your live event is being done?
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Do you need specialized recording formats for use in your LMS or other distribution system?
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Do you have speakers who start out enthusiastically and speak strongly throughout the event, but start to wear down and become difficult to hear as your event goes on?
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Are you going to demonstrate software or show visuals during your event using small font size? Do you need the recording of your events to have the highest quality visuals possible?
KRM Professional Engineers are specially trained and have all the highly sophisticated studio equipment needed to help you with these challenging event situations.
Call your Account Manager - Ann, Chris or Wayne - at 800.816.2640 to brainstorm ways we can help you meet the challenges of today's e-learning world.
Secure and Reliable Services
Teleseminars & audio conferencing
Web conferencing
Streaming webcasts
Video conferencing |
KRMite Spotlight ... Jon Olstadt
Fun Quick Facts
Team Role: Senior Engineer
Years with KRM team: 14
Hobbies/Interests: Family, geek toys, music, fishing, hunting, canoeing and camping.
Phone: 800.816.2640 ext. 420
Email: jolstadt@krm.com
Meet Jon ...
When I joined KRM, I brought a degree in zoology, a lot of experience operating sandwich franchises and experience with live music recording and performance.
How does all this help you?
I have the ability to think critically, understand business operations, perform - on stage as a musician and at KRM as an engineer - and create something great under tight deadlines (A hungry customer teaches many lessons. LOL!)
Man of Many Hats
Over the years, I've had the opportunity to do so many different things as part of the KRM Engineering Team. For me, that variety is what keeps this job interesting. I love that I never know what my next challenge will be or what role I will play. Some days I'm a videographer, other days I'm an audio tech or a network tech or a web author or a graphic designer or a script writer or voice talent or ... well you get the picture. Who knows what I will be tomorrow!
In serving you, I enjoy the opportunity to use my diverse talents, experiences and tools to help you find solutions to fit your audience. Whether it's a simple audio edit or a complex live video streaming event, I find it extremely gratifying when we look back at the experience together to find that we've delighted our audience.
It's a pleasure to work with you on your events and I look forward to many more! | |
