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Reputation
Management
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Part 3 of 3 Part Series:
Do You Know What Search Engines Are Saying About You?
For the first time in humanity, one person can talk to 1.7 billion people for free, and unfiltered. People have the ability to check the credentials of you and your company online. More are doing this everyday. Your customers are deciding if you will earn their business BEFORE you ever speak with them. Today, you can and must control your online reputation. The longer you wait to start, the harder it will be to control it.
Your online reputation is quickly going to become a valid factor in the success of your organization. If you are not controlling your online reputation, your customers will. Unfortunately the most motivated customers are the ones out to damage your reputation.
You are not going to be able to control what people say about you so you must be prepared to deal with it. You must “own” your search results. The internet has become the place where we credential everything. It is as much a decision making engine as it is a search engine.
Negative reporting sites seem to trump any positive searches a company may have...even if the information is not accurate. This phenomenon is causing small business owners to lose millions of dollars in revenue going to their competitors. The sad thing is that much of the data is coming from disgruntled customers, ex-employees and even competitors who post inaccurate information for the purpose of sabotage.
1. Have a listening process. This must include multiple methods for listening to what people might be saying about you online. 2. You must have an engagement policy, which defines how you will respond to the positive and negative things said about you and your brand. 3.Have a measurement system that measures how much people are talking about you and what the sentiment is whether positive or negative. 4.Organizations need to immediately have a formal response paradigm that includes reaching out to people by phone as the first action. 5.Organizations need to learn how to deal with negative comment’s which receive preferential search rankings.
The only solution available is contracting a capable SEO company to remove it.
Contact Internet Business Group at www.InternetBusinessGroup
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Dear Subscriber,
From Minnesota State Director, Mike Clough:
As we make our preparations to launch MainStreetChamber™ in Minnesota, some people have asked if we compete with the local traditional Chambers. This question prompted me to create this article so I could share my views and listen to what you folks think as you provide feedback through your comments.
See full blog click HERE
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Leveling the Healthcare Playing Field
Universal Solutions is a Patient Medical Billing Advocacy company established in 2008 currently serving thousands of individual members in over 47 states and has saved (on average) over $1,100.00 per member.
Interview with CEO Chris Gitersonke
A patient medical billing advocate is a dedicated liaison between an individual, their healthcare providers (such as doctors, dentists, and hospitals), and their health insurance company, to make sure of their medical bills and claims are processed correctly and that they are never overcharged. Facts you should know:
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Nearly 90% of all medical claims go out with at least one error. Of those, only about 15% are ever fully corrected.
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Patients account for paying nearly $35 billion dollars annually they should not be liable for
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As many as 30% of all medical claims are denied incorrectly by the insurance carrier.
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*A new study finds that more than 60% of personal bankruptcies in the United States in 2007 were caused by health-care costs associated with a major illness.
As much as $300 billion dollars is billed fraudulently by healthcare providers annually.
As it stands today, it cost more than $900 per insured in America today or $3,600 per family of four per year….to pay for Healthcare Fraud!
This directly affects every American with or without insurance coverage, all companies who offer health insurance, seniors and “Baby Boomers”
Introducing the Universal Shield of Protection
Members receive discounts on prescriptions, vision, dental, lab and diagnostics. Universal Solutions audit member’s bills by decoding insurance lingo. They manage all disputes, negotiate reasonable fees, appeal any denied medical claims, resolve all disputed charges, stop harassing collection call and negotiate settlements. Membership is extended to up to 5 members per household and members
receive unlimited phone, internet and email support. With or without major medical insurance, the savings can be significant and are a result of the following:
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- finding and resolving errors in provider bills
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- settling and negotiating balance-billing issues
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-correcting inappropriately applied charges
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-Negotiating medical expenditures on our members behalf prior to service
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This includes going back as far as 7 years in old medical billing issues.
To request information about membership please email info@mainstreetchamber.org
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Expansion
President - Las Vegas, NV
George Burroughs
George has been living in Las Vegas for more than 20 years. He attended Western High School, College of Southern Nevada, University Nevada Las Vegas, and Crescent School of Bar Management. George started his career in food and beverage for multiple Las Vegas casinos. George has held a variety of titles from food server up to regional training coordinator. About 11 years ago he entered in to the sales and marketing industry, working for companies like Westgate Resorts, Consolidated Resorts, and Corporate Support Services of Nevada. He has over 9 Years experience as a Director of Marketing and has help to establish brand recognition, location development and expansion. Today George is the owner of LV Excursions a travel and tour company that creates one day sports excursions to help the fans of Las Vegas stay connected to their favorite teams.
His goal with the MainStreetChamber, is to help small businesses grow and harness all the businesses potential for growth and profitability. George will use all his knowledge of marketing, social networking and network marketing to teach and educate fellow members to allow the Las Vegas chapter to grow rapidly, and create member to member connections that will last for the entire life of the businesses.
President - Colorado Springs, CO
Nick Rucker
Mr. Rucker has over 27 years experience in entrepreneurial business management primarily in focusing on Information Technology and related fields. He has owned/co-owned several successful businesses and was co-founder and major contributor to Oracle Corporation’s Global Consulting organization.
Mr. Rucker owned and operated a franchised Business Coaching/Consulting firm in the greater Denver Metro area. Through his insight and business acumen, he assisted over 150 small business owners grow their businesses exponentially. As the Global Director of Training for the franchisor, he trained over 250 new Business Coach Franchisees and increased their success metrics immediately following their training.
Mr. Rucker is a consummate networker connecting people, businesses and technology resources. He is a passionate about his purpose as Chapter President; motivating others to achieve excellence.
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