PPLSolutions
Fall, 2011

Customer Acquisition Service (CAS) Update

Learn about the latest features to CAS.
Rate Management Tool

Now updating pricing is even more convenient with the new Rate Management Tool.  This new feature allows the user the ability to upload multiple rates, various start and stop dates, and corresponding terms & conditions (T&C) to those rates.  Easy to follow, step by step instructions are available on the website for quick reference, along with an exportable template for easy uploading.
 
In addition to loading multiple rates, this same process can be done for Spanish-speaking customers too.   
Small C&I Enrollments

Enrollments for small C&I customers can now be made on the CAS website or through our web services program.  Whether your sales team is on the road or in the office, enrolling your small C&I customers is as easy as 1, 2, 3.
Promotional Codes

There are a variety of ways to utilize promotional codes in your marketing campaign.  Rather than being limited to using only one or two in a campaign, we have the ability to handle multiple promotional codes for all of your marketing resources.  Whether you are sending renewals to existing customers offering them a special renewal rate or just marketing to specific zip codes, we can process those various enrollments based on your promotional codes. 
At PPLSolutions, we strive to provide a complete and satisfying experience to all of our clients and to their customers. 

Regards,

PPLSolutions
In This Issue

Rate Management Tool

Small C&I Enrollment

Promotional Codes

Quick Links

Visit our website

www.pplsolutions.com

Featured Article
In our next newsletter, we will be announcing and discussing our newest addition to our End-User Self Service Site: recurring credit cards.  This new feature will enable your customers to set-up their debit/credit card as a recurring payment on their energy bill.  We will describe the features, review the benefits, and outline the customer set-up process. 

To learn more about this new feature, please contact us at PPLSolutions toll free at 1.800.718.7775 or email us at pplsolutions@pplweb.com