HAZLETON, Pa. (Dec. 1, 2008) -- PPLSolutions in November marked the 10th anniversary of its Customer Contact Center in Hazleton, Pa.
The centers 60 phone representatives communicate with approximately 3,500 customers on a daily basis.
Our educated and experienced customer contact representatives are the key to our success, said Sue Stevens, manager of customer care for PPLSolutions. We provide high-quality customer care operations at a competitive price, saving our clients the cost of personnel, training, systems and equipment involved in call center operations.
PPLSolutions, a subsidiary of PPL Corporation, is an experienced service provider for both competitive retail energy suppliers and regulated utilities. The company has been providing a full range of customer care and business process services to the retail electric and gas markets since 1999. The company serves customers in 16 states and the District of Columbia. More information is available at www.pplsolutions.com.
PPL Corporation (NYSE: PPL), headquartered in Allentown, Pa., controls more than 11,000 megawatts of generating capacity in the United States, sells energy in key U.S. markets and delivers electricity to about 4 million customers in Pennsylvania and the United Kingdom. More information is available at www.pplweb.com .