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Web self-service is a new approach to customer relationship management. The self-service application enables end-use customers to access information and to perform routine tasks over the Internet, without requiring any interaction with a customer service representative. The primary goal is to provide customers with the flexibility to access self-service functionality 24 hours a day, seven days a week.
PPLSolutions offers an online payment option to your customers in addition to automatic debit and other traditional payment methods. Providing your customers with multiple options for paying their bills increases on-time payments, thereby improving cash flow and enhancing customer satisfaction. Learn more... |