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From becoming a licensed energy supplier in Pennsylvania to end-user self-service options, PPLSolutions has the right services for your market strategy. |
 GET LICENSED IN PENNSYLVANIA |
 Let our industry experts guide you into PA
PPLSolutions’ and our market experts will help you get ready for conducting retail energy business in Pennsylvania. Our team regularly participates in state-specific programs focused on standardizing and improving the retail market. We have also participated in testing with utilities in Pennsylvania for multiple clients and we are very familiar with the process. This solid energy market experience is what sets us apart from the competition. Partner with PPLSolutions and we will have you ready to compete in new energy markets. Click here to learn more about our vast deregulated market experience.
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| CAS - Customer Acquisition System |
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 Residential & Small Commercial Customers Can Enroll Online
With PPLSolutions' CAS, it is now easier than ever to enter a new retail energy market, target new customers and manage a campaign using a broad marketing mix and multiple sales channels. CAS is a secure Web-based application that provides your customers with an outstanding online experience while reducing the cost of acquisition and enrollment. Propsect or customer data such as a utility file can be easily uploaded to CAS, which can serve to narrow offers based on previously assigned promotion codes.
In addition to online enrollments, CAS also supports multiple marketing channels: direct sales, telemarketing, direct mail, e-mail campaigns and broker sales. Additionally, very large, high-profile customers who require complex pricing can be forwarded to a specified sales group and information can be gathered from these prospects for upcoming sales initiatives.
Retail Energy Suppliers have full control over the offers to prospective customers. PPLSolutions' complex billing system will accurately maintain pricing modules required for billing after enrollment. System checks ensure that all required data is collected and that all customers accept a legal contract. Click here to learn how CAS can help your retail energy company acheive its business objectives.
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| Web Self-Service for End-Use Customers |
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 Online 24/7
Web self-service is a new approach to customer relationship management. The self-service application enables end-use customers to access information and to perform routine tasks over the Internet, without requiring any interaction with a customer service representative. The primary goal is to provide customers with the flexibility to access self-service functionality 24 hours a day, seven days a week.
By utilizing a Web-based application, your customers have the ability to:
• Access payment information and make online payments via credit card, debit card or EFT through savings or checking accounts
• View and analyze account information
• Export and graph data
• Share account information with others
Click here to watch a video of how PPLSolutions' End-User Self-Service application can improve your customer's online interactive experience with your energy company. | |
