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25th Aug 2010
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WARTS AND ALL - MAJOR BATHROOMS CUSTOMER SERVICE SURVEY LAUNCHED
Don’t you just hate it?  You’ve a pocket full of money. You want a new bathroom. You go into the showroom and you’re either completely ignored (they are chatting about lasts nights soaps) or, if you are spoken to, they haven’t got a clue. “I’m just standing in mate. I’m usually in gardens.” Today’s customers are increasingly sophisticated and just won’t put up with shoddy customer service. But how bad, or how good, is it in today’s bathroom world? The Bathroom Manufacturers Association is targeting customer service as the theme in this year’s Bathroom Conference, and to make it more relevant than ever the BMA has launched a major customer service survey, the results of which will be used by the conference speakers to show delegates how the industry is fairing.  The full results of the survey will be published. Warts and all. Survey
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ONE OF THE UK’S LARGEST SHOWER RANGE GETS NEW 300 PAGE BROCHURE

Novellini, one of Europe’s largest producers of high quality bathroom products has launched its new 300 page full colour brochure and price list.  Novellini’s ‘Bathroom Solutions’ is widely recognised as the shower-bible. The brochure is designed and produced specifically for the UK markets including everything a consumer, installer, plumber or M&E contractor may needs to make an informed decision on every kind of showering product and its variant. Each section is easily defined.
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FIREGUARD PLUS –THE NEXT GENERATION OF FIRE-RATED DOWNLIGHTS

JCC Lighting, has launched Fireguard Plus, a new range of extremely low energy fire-rated downlights that uses the latest innovative technology to take fire-rated downlights to the next level. Fireguard Plus features Edison LED technology providing extremely low energy performance at 5W (actual 4.7W). In addition, Fireguard Plus features unique intumescent thermo plastic technology developed by engineers at JCC. Available in brushed nickel, chrome and white, Fireguard Plus fittings are ‘A’ rated for energy efficiency.
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THE WINNING STOVE WEBSITE
Carrying on its unique tradition of being the most thoughtful of companies and caring for its customers, Specflue’s latest promotion via the stoves and chimneys website – stovesandchimneys.co.uk – was themed to win a year’s supply of fire wood and firelighters and the proud winner has just been announced as Keith Lynn. Keith ‘s name was drawn at random as having recently purchased a wood burning stove -  from The Barn Stoves and Fireplaces -  via the website.
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SUPER SIZE ME!
Size certainly DOES matter when it comes to getting a good night’s sleep.  Choosing a comfortable bed is important and ‘the bigger, the better’ is often a key buying criterion. Raines & Willow is a new and exciting furniture company – specialising in beds and bedroom furniture.  Its sumptuous new collection of Super King Size luxury beds and mattresses are guaranteed to convince anyone that big is indeed, beautiful! All are exclusively designed and handmade in England.
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DESIGN & PLANNING WEEKEND - SAT 11TH & SUN 12TH SEPTEMBER

Whether you’re considering taking on or have just started a renovation or self build project and need more information and help on the design and planning process then this event, in Swindon, is a must visit. Seminars will cover everything from arranging finance through to working with architects, and you can get free one-to-ones with a raft of experts, on selecting a design, submitting a planning application, building regulations and the Code for Sustainable Homes. Register for FREE entry here
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ECONOMIC AND AQUANOMIC


Leisure Sinks has launched a new range of extremely competitively priced kitchen sink and tap packs to make specification and installation cost effective and simple. Featuring their new range of water-saving Aquanomic taps and comprising a sink, taps, waste, tap hole stopper and fixing kit, each pack represents a saving of 5% on the items if bought individually. Aquanomic kitchen taps, have been designed to meet the highest levels of the Code for Sustainable Homes.
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