Top Tips for a Trouble-Free Moving Day
Did you know that many moving companies are actually brokers who use a fleet of subcontractors to provide their services?
(This might be one of the reasons it's so common to hear people complain about lost furniture, delayed arrival times, and unexpected fees tacked on at the last minute.)
Fortunately, with some knowledge beforehand it's easy avoid unpleasant surprises. Here's a compilation of expert recommendations.
Get the Right Kind of Moving Insurance
"Full Value Protection" Is Often the Safest Option.
"Full value" sets a realistic minimum value per pound for your entire shipment - typically around $6. Most moving companies offer Full Value Protection for an additional fee.
(It sometimes excludes high value items, so you may need to buy third-party insurance for possessions that have a high value-to-weight ratio.)
"Released Value Protection" Could Prove Costly.
"Released value" reimburses at a rate of only 60 cents per pound, which means it can end up being the more expensive choice even though it typically costs nothing. For example, if the movers drop a 100-pound flat screen TV, you'd be reimbursed $60 rather than the $2,000 to $3,000 it would cost to replace it.
Choose the Right Type of Estimate
Get an in-person estimate.
Experts recommend not accepting a phone estimate. Instead, insist on a walkthrough.
Get a "binding" or "binding not to exceed" estimate.
(Don't get a "non-binding" estimate.) Even binding estimates can change, so no matter what, read the fine print.
Pay for the Right Thing
Many experts recommend paying by weight, not by cubic foot.
The cubic foot method is not necessarily a problem, but disreputable companies can inflate the cost by packing only a few items per box.
Don't pay a hefty deposit.
You should pay when your items are delivered.
Find Out Who's Doing the Moving
Is it the company you've been in contact with, or a subcontractor? Be completely sure you know exactly whom you'll be dealing with on the moving day.
Get the Right Documents (
Before the Move)
Always ask for the following documents:
a) Estimate.
b) Table of Measurements, or "Cube Sheet." (The list of items to be moved.)
c) Order for Service.
d) Bill of Lading. (Don't let your belongings leave without obtaining this.)
Tip: Your final price is based on the list of items in the Table of Measurements, regardless of whether you're paying by weight or volume. This is why it's so important to review the list before accepting a quote.
Choose the Right Moving Option for Your Needs
Are you willing to put some DIY effort into a move in order to save money and possibly maintain a bit more control? If so, here are some well-known self-move companies:
UPack
PODS
Here's an article from This Old House that explains some of the differences, pros and cons of each option.
Tip: Check to make sure they deliver to your future residence, not just a nearby warehouse.
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