Upcoming Independent Lives training and events

Every day, our Information and Advice team take calls from our Direct Payment customers on a wide range of topics, ranging from pay rates to disciplinary matters.

Did you know that you can also find answers to most Direct Payment related questions on our advice hub?

The Independent Lives advice hub has all the information you need to manage your Direct Payment and to employ your own personal assistants.

Information is broken down into topics, with a search bar so you can find exactly what you’re looking for.

So, if you want to know all about employers’ liability insurance or you’re thinking about taking on a self-employed PA, our advice hub has all the information you need.

Debbie's story

MPs suggest benefits are ‘too low’ to meet basic living costs