The Adults Services team at West Sussex County Council is currently developing an online chatbot that uses artificial intelligence (AI) to answer questions that service users have.
They've designed the chatbot so it's really easy to use and its purpose is to provide relevant information, quickly, at any time. The team has created standard answers to the questions they get asked the most based on calls to their contact centre, Adults CarePoint.
In order to ensure that it is fit for purpose and gain some feedback on how easy to use and helpful it is, the Adults Services team are inviting people to take part in testing the chatbot.
The testing process will be really simple and will take between 30-60 minutes. All you will need to do is answer a short survey once you have finished the testing and share your thoughts on the experience.
Anyone who takes part will be paid an hourly rate of £11.44, and will be paid a minimum of one hour. Testing will take place over two weeks between Monday 30 September and Friday 11 October.
If you are interested in taking part, please call Kiri Clevett on 0330 222 2731 or email her by clicking the link below.