| Join us on Social Media! |
CLICK HERE! We invite you to like, follow and/or watch us today, and check out company news, local events, member testimonials and more in real-time!
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Need Assistance?
Please contact your local
District Sales Manager or WellCare Producer Services via
message or phone at 866-822-1339.
Producer Service Hours:
Mon-Fri 9am-6pm EST
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| Reminder! |
Please make sure to update WellCare with your latest contact information including addresses, phone number and e-mail.
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| Prior WellCare Writes |
Click here for
archived WellCare Writes newsletters.
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| Important Note |
The information contained within this communication supersedes all previous correspondence for the topics above.
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Special Populations (SPOP) Hours
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Please be advised that the hours of operation for our SPOP line have changed:
Monday-Friday: 8AM-8PM EST
Saturday-Sunday: 10AM-4PM EST
Note: Dial the SPOP line at 1-866-211-0544 to confirm Medicaid eligibility for your members.
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WellCare Communications
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Remember, our Sales Support team sends email blasts with significant information to our Producers throughout the year. Please keep an eye out for any of the following communications:
• WellCare Writes: A monthly newsletter that covers topics including but not limited to training, commissions, enrollment, marketing/selling, and more.
• Member Mentions: A quarterly newsletter with information on upcoming member-focused initiatives.
• Producer Post: One-off communications specific to a targeted audience on relevant/important topics.
Communications are sent from
WellCare Sales Communications with email address producerservices@wellcare.com; if you feel you miss any communications check your spam folder.
Note: Please keep us updated with your most current email address to ensure you are receiving all of our communications.
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Producer Personalized URL (PURL) – Reminder!
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We offer a non-producer assisted, online application tool where beneficiaries can self-enroll within your Book of Business! A Producer’s PURL is provided at the time of certification, and can be used on a business card, flyer, and/or website. The PURL is available for access 24/7, and is a CMS compliant enrollment method. See below PURL’s for your line of business:
WellCare PURL:
• Coordinated Care Plans (CCP): www.wellcarerep.com/ProducerID
• Prescription Drug Plans (PDP): wellcarepdprep.com/ProducerID
‘Ohana PURL:
• www.ohanarep.com/ProducerID
Remember! You CANNOT assist the beneficiary during enrollment through your PURL.
Note: If you are unable to access your PURL, please email producerservices@wellcare.com.
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Regards,
Your WellCare Sales Support Team
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