Welcome to the July 2020 edition of the Japan Meetings & Events Update for Australia and New Zealand.

Our thoughts are with all of you as we all learn to navigate this ever-changing world. Please find below some key updates from Japan.
JAPAN Best Incentive Travel Awards 2020

The Japan Best Incentive Travel Awards aims to recognise outstanding achievers among global meeting and incentives planners for their delivery of unique programs and experiences for incentive tours to Japan, and showcasing the attractions of Japan as an ideal incentive destination to the world.

Eligible entrants are travel agents or meeting planners based outside of Japan who have planned an incentive tour, which must have taken place between 01 April 2019 and 31 March 2020 with at least 100 pax nights (e.g. 20 pax staying 5 nights = 100 pax nights, regardless of room configuration).

In addition to a trophy and the right to use the award logo, winners will each receive a grand prize of their choice to be selected out of a trip to Japan, JNTO sponsored advertising, or unique giveaways co-branded by JNTO and the winning company.

For more details, including how to apply, please visit the official website:

Japan Updates

Tokyo Updates towards the "New Normal"


Tokyo business events stakeholders have established “New Normal” guidelines, and are doing everything possible to make Tokyo safe for international conferences and corporate events. You can find info on their initiatives and their messages on this new page established by TCVB.

Prince Hotels Safety Commitment


Prince Hotels has developed the Prince Safety Commitment, new protocols for hygiene and disinfection to be applied to all the hotels under their brands. This new protocol will enable Prince Hotels to provide their guests with a safe and clean environment during their stay.

JNTO Sydney YouTube educational tools


We have launched a webinar series with in-depth information on Japan. Whilst the information in this series is somewhat general and targeted at leisure travel advisors, incentive travel planners may also find it useful for increasing destination knowledge. Please note this series does not cover any Covid-specific travel restrictions or measures.

Many of our partners in Japan have begun launching 360-degree interactive VR videos. We have collated some of these from various regions across Japan into a consolidated YouTube playlist to give you a taste of the country as a whole.

10 Tips for Doing Business in Japan


From bowing instead of shaking hands, to footwear etiquette, this simple guide will help you have a stress-free time the next time you visit Japan for a meeting, convention or venue inspection. You may even discover some Japanese customs you wish to incorporate into your own daily life!

Many local convention bureaus in Japan have a financial support scheme for MICE groups who have selected their city as a destination for their event (subject to certain requirements). 

Some also have a support scheme to subsidise inspections for groups that are still in the process of deciding on a location.

If you have a group which has decided on or is considering Japan as a destination, please let me know and JNTO can enquire with the local convention bureaus on your behalf to see if your group is eligible for any subsidies they may provide. 

JNTO also has limited support available for incentive groups only which meet certain criteria. If you have an incentive group which has decided on or is considering Japan, please let me know and I can give you more information on this.
You are receiving this email as either I or one of my colleagues have met you at a MICE related event or exchanged emails with you in the past. This newsletter will be sent out periodically, featuring news from Japan in the Meetings & Events industry tailored to the Australia and New Zealand markets.


Remember to bookmark www.japanmeetings.org for resources to help you with planning your meeting, incentive or event. These include photos and videos, venue search, supplier search, statistics, model courses, and more!

For agents with leisure clients, please see the Travel Trade section of the local JNTO Sydney website for resources.

If you can't find what you need on the above websites, please contact me directly at sally_miles@jnto.go.jp or by phone at +61 2 9279 3177 and I will be happy to assist however I can.

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